Transcripts

Returns a paginated list of conversation transcripts for your agent — metadata only (no message history). Use the ?month= or start/end date parameters to narrow by period, and ?channel= or ?status= to filter further. To retrieve the full message history for a conversation, use the Get Transcript endpoint.

Fetch a single conversation transcript including the full turn-by-turn message history, extracted lead data, and form responses. The transcript must belong to the agent identified by your API key.