Analytics

Returns aggregated conversation statistics for a given period scoped to your agent. Use the ?month= parameter to fetch a full calendar month (e.g. March 2026). Includes total conversations, messages, completion rate, channel breakdown, lead count, and escalation count. For organization-owned agents this is served from a pre-aggregated table — fast even for large volumes.

Returns a day-by-day breakdown of conversations for the requested period. Every calendar day in the range is included — days with no activity return zeros. Useful for building charts or automating periodic reports.